Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update.
A few reasons Associates love working at Lockton include:
- Opportunities for growth and advancement, including paid training and professional development
- 12-week paid parental leave
- A huge emphasis on community involvement
- Frequent athletic and wellness events
- Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
Director- Seattle Employee Benefits
Lockton is seeking a strategic and experienced Director to lead the People Solutions practice for the Northwest Region. This role is accountable for driving growth, leading high-performing teams, and ensuring exceptional client service delivery. The Director will oversee regional operations, implement best practices, and champion initiatives that align with Lockton’s strategic goals and service standards.
Position Responsibilities
- Manage and ensure the regional teams operate efficiently and effectively in supporting client needs.
- Assess and develop associate productivity, effectiveness, and performance. Hold associates accountable through established performance objectives, training, education, coaching, and mentoring.
- Responsible for succession planning and ensure that associates with growth potential are identified as candidates for development.
- Leads workload distribution and ensures optimal team performance and capacity.
- Coordinate team assignments for servicing new clients.
- Maintain own client book of business serving as client lead.
- Ensure that relationships between Producers and Associates are cooperative and productive.
- Recommend organizational structure, processes, staffing, and other resources to support growth and strategic objectives.
- Participate in the recruitment of associates and manage the interview and hiring process.
- Drive efficiency through adherence to best practices
- Serves as regional contact for implementation of national initiatives, procedures and standards for quality client service, as well as new service offerings.
- Communicate in a positive manner to contribute to a cohesive work environment.
- Responsible for maintaining associate turnover at an acceptable level whether voluntary or involuntary.
- Takes on additional strategic responsibilities as needed to support regional goals.
Position Qualifications
- Proven track record of leading high-performing teams and driving business growth in the employee benefits space.
- Bachelors degree in business, finance or related field, or equivalent experience.
- Ten plus years’ experience in the insurance employee benefits industry.
- Seven or more years leading or managing teams of people.
- Demonstrated ability to translate strategic goals into operational execution.
- Strong technical knowledge including experience in Account Executive level brokerage services and client management.
- Strong knowledge of different financial arrangements and products available to clients
- Strong business aptitude with operational management experience.
- Ability to prepare and present client presentations with clarity and understanding.
- Ability to demonstrate reliability by completing tasks and job functions on time while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency and commitment.
- Strong verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy.
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
- Ability to attend company, department, and team meetings as required, including industry training sessions.
- Ability to work on a computer for a prolonged amount of time.
- Ability to travel by automobile and aircraft.
- Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information.
- Ability to work outside of normal business hours as needed.
- Legally able to work in the United States
This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.
Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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