Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update


A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development
  • 12-week paid parental leave
  • A huge emphasis on community involvement
  • Frequent athletic and wellness events
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
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TEMPORARY BENEFITS COORDINATOR

Lockton On Call (LOC) | Seasonal Open Enrollment Support
$20/hour Non-Bilingual | $23/hour Bilingual
Temporary Assignment: Late September – Early December 2026
8-hour shifts scheduled between 7:00 a.m. – 6:00 p.m.

Help Employees Navigate Open Enrollment with Confidence

Lockton is seeking Temporary Benefits Coordinators to join our Lockton On Call (LOC) team for the busy Open Enrollment season. This is a great opportunity for customer-focused professionals who enjoy helping others, solving problems, and working in a fast-paced environment.

In this role, you will provide administrative and employee support related to benefit programs and help employees understand their benefit options during Open Enrollment.

What You'll Do

  • Provide professional and responsive support related to Medical, Dental, Vision, Spending Accounts, STD/LTD, and voluntary benefits, including critical illness, hospital indemnity, and accident plans.
  • Help employees understand new benefit plans, policies, and Open Enrollment updates.
  • Support Open Enrollment activities, including team huddles, reviewing client materials, and communicating important updates to employees.
  • Research benefit plans and respond to employee questions with accurate and timely information.
  • Provide excellent customer service through phone and email interactions.
  • Complete daily administrative tasks, including reviewing and entering information into HRIS and related systems.
  • Escalate complex benefit questions or issues to senior team members when appropriate.
  • Maintain confidentiality when handling employee benefit information and other sensitive data.
  • Adapt to changing priorities and a fast-paced seasonal environment.
  • Perform other duties as assigned.

What We're Looking For
We're looking for individuals who are:

  • Customer-service focused and enjoy helping others.
  • Strong communicators with excellent written and verbal communication skills.
  • Highly organized with strong attention to detail.
  • Comfortable managing multiple priorities in a fast-paced environment.
  • Resourceful problem-solvers who know when to ask questions or escalate an issue.
  • Comfortable using Microsoft Office and able to quickly learn new HRIS and benefits systems.
  • Flexible and adaptable when priorities change.
  • Professional and able to maintain confidentiality when working with sensitive employee information.

Must live in either the Kansas City, MO or Dallas, TX area. 

Education & Experience

  • High school diploma required. 
  • Previous experience in benefits, human resources, customer service, healthcare, insurance, or a related field is a plus.

Why Lockton On Call?


Open Enrollment is one of the busiest and most important times of the year for employee benefits. As part of the Lockton On Call team, you'll play an important role in helping employees get the information and support they need to make informed decisions about their benefits.

Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.

No Agencies Please


Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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