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Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development
  • 12-week paid parental leave
  • A huge emphasis on community involvement
  • Frequent athletic and wellness events
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!

Account Administrator Development Program - Starts Jan 2019!

Client Services
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The Account Administrator Development Program is a program designed to provide an entry-point to becoming a successful insurance professional and prepare Associates for an Account Administrator role. The program provides educational opportunities and a broad range of on-the-job learning experiences with exposure to elements of marketing, servicing, and renewal of accounts. Through a mix of coaching and hands-on work, participants with the desire, skills, and abilities can advance to positions with increasing responsibility.
What will I do during the Program?
  • Obtain a basic knowledge of insurance coverages and rating concepts
  • Gain a good understanding of general insurance accounting
  • Master the use of our agency management software
  • Enhance interpersonal communication skills
  • Learn the dynamics of a teamwork environment
  • Be trained on the skills required to perform an Account Administrator position
What will I do as an Account Administrator?
Provide technical and administrative support, including, but not limited to the following:
  • Assist in the renewal process
  • Respond to and fulfill the requirements generated by the agency management system
  • Provide assistance in the new business process as requested
  • Check and process audits
  • Responsible for reconciling billings and correcting accounting criticisms
  • Execute all changes requested on policies, monitor for receipt of company endorsements, and process same
  • Provide premium breakdowns as requested
  • Compile preliminary numbers for promulgating experience modification, and order worksheets from appropriate rating bureaus for department associates, if required
  • Receive and prepare certificate requests; responsible for advising appropriate department associate of complex or unusual certificate requests
  • Enter data into the agency management system and verify by sight that keyed data is accurate, complete, and conforms to established procedures
  • File all written and conversation log correspondence and other documents
  • Prepare written correspondence and make telephone calls to underwriters or clients as requested


  • Bachelor's degree in Business, Finance, Economics, or related program preferred or equivalent education and/or experience required
  • GPA requirement is 3.2 and involvement in a combination of sports, student government, college clubs, community service, and work is desired
  • One plus year of customer service experience strongly preferred
  • Proficiency in Microsoft Word and Excel
  • High aptitude for accuracy in mathematical calculations
  • Strong attention to detail required
  • Strong organizational and time management skills; ability to prioritize workloads to meet time sensitive deadlines
  • Effective verbal, written, and interpersonal communication skills to interact with associates at all levels of responsibility
  • Must be interested in pursuing insurance as a career path
  • Legally able to work in the United States

Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.

Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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