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Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development
  • 12-week paid parental leave
  • A huge emphasis on community involvement
  • Frequent athletic and wellness events
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
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As an Account Director, you will build long-lasting client relationships, develop innovative marketing and lead generation strategies, and contribute to Mylo’s rapid growth. You will lead all aspects of multiple key accounts from client strategy and performance to financials. Combining strong strategic and tactical skills with robust analytical abilities, you will become an expert in our clients’ businesses and determine how to best integrate the Mylo shopping experience into their offerings to add value. You will also oversee a wide range of projects including integrated marketing campaigns, digital campaigns, product marketing launches and client onboarding. Partnering with our engineering and creative teams, you will deliver the best tech solutions and most powerful creative work while meeting business objectives and driving profitable results.

Our ideal candidate will:
● Provide proactive strategic management and develop go-to-market and business optimization plans to drive revenue growth

● Analyze performance results and compile business insights to find future growth opportunities

● Provide strategic leadership to both clients and internal teams and help identify the most impactful projects and action plans 

● Work cross-functionally to implement campaigns and communicate information throughout the company to provide a seamless customer experience

● Analyze results and develop plans to improve customer satisfaction ratings 

● Provide marketing insights to evolve strategic partnerships and grow revenue

● Create data segmentation strategies to tailor campaign messages for various target audiences

● Ensure the company’s retention of clientele and facilitate further growth through the development of strategic optimization plans

● Understand clients' business in order to generate and present new ideas to improve account profitability

● Run internal account team planning meetings, high-level client strategy meetings, and account review meetings

● Resolve internal operational challenges impacting campaign performance, including optimization of business opportunities


● Proven track record of exceptional business leadership skills. Understand essential dynamics, strategies, and drivers of the client's business. 

● Bachelor’s degree with a strong academic record in marketing, advertising, communications, business, or related field required

● 7-10 years experience leading and managing clients with a demonstrated ability to drive growth via new client initiatives 

● A history of overseeing client accounts, with limited supervisory oversight, managing both client and internal team expectations, and leading the execution of both strategic and tactical projects

● Minimum 5-7 years working in marketing department or agency with hands-on experience using a variety of traditional and digital marketing channels including: web, mobile, marketing automation, email marketing, digital analytics, SEO/SEM, online advertising, social media marketing and direct mail

● Financial services and mortgage industry experience are ideal

● Strong communication skills, with the ability to relate to, persuade, and build consensus with clients and internal teams, while educating them on emerging and traditional marketing tactics

● Creative individual with drive, confidence, and the ability to influence and persuade others at any level of the business

● Highly organized with strong project management skills

● Positive attitude and high energy with the ability to thrive in a fast paced, highly collaborative environment

● Ability to think strategically and make strong judgements about marketing effectiveness

● Demonstrated ability to quickly adapt

● Strong written, verbal, and listening skills and the ability to collaborate to the best solution

● Results oriented, willing to jump in and do any job, big or small

● An enthusiastic and positive team player who is able to support and serve those around them



Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.

Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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