Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  


A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
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Client Services
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Lockton is seeking an experienced insurance professional who desires to deepen their knowledge of supply chain and logistics risk management, thrives in a collaborative team environment, and is motivated by the growth of colleagues and clients.  The Account Manager will provide personalized support to our Marine clients with a focus on delivering exceptional service.  If you are seeking a high-energy position with the opportunity to be “Uncommonly Independent,” Apply Today!

Primary responsibilities include:

  • Working in conjunction with Account Executives and/or Senior Account Managers to manage an assigned book of marine logistics business using knowledge of marine insurance (e.g., cargo, stock through-put, and inland marine lines of coverage).
  • Providing Strategic coordination and execution of administrative and service functions for assigned accounts.
  • Assisting in the development of financial models and reports for Client and more senior staff, providing interpretations, implications recommendations from analysis.
  • Supporting the implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with client and insurance market.
  • Gathering, compiling and analyzing exposure information, including loss-run schedules and claim stratifications.
  • Preparing documentation and support communication for submissions and key underwriting information to be sent to insurance markets.
  • Requesting and collecting new and renewal quotes from insurance markets.
  • Updating specifications, application, and summary information to reflect changes throughout the lifecycle of the Client’s program.
  • Reviewing policies, quotes, binders, and endorsements to ensure accuracy and completeness.
  • Binding coverage and securing binding confirmation under the direction of the Senior Account Manager and/or Account Executive.
  • Helping to prepare marketing and informational material for client presentations and meetings.
  • Assisting with the issuance and processing of client invoicing and resolution of bill discrepancies.  This will also involve working with the Surplus Lines Department, as needed.
  • Bringing an inquisitive mindset to research risk management and industry trends and governmental regulations that may impact the Client and/or Lockton.
  • Overseeing the Certificate of Insurance and Auto ID card renewal process. Will also help manage day to day requests submitted by clients.
  • Supporting review of Client contracts and the risk management implications thereof.
  • Additional tasks, as requested by leadership

 

Characteristics of highly qualified candidates:

  • Bachelor’s Degree in Insurance and Risk Management or related field (e.g., finance, accounting, statistics, business) preferred
  • Minimum of three (3) years of related commercial, underwriting, or risk management experience
  • Prior brokerage and/or client service experience strongly preferred
  • Working knowledge of Microsoft Office Products (Excel, Word and PowerPoint)
  • Professional written and verbal communication skills with the ability to communicate effectively with all levels of associates/clients
  • Strong organizational and time-management skills with the ability to work within high-pressure time constraints and to engage in self-directed task performance
  • Effective critical thinker with the ability to resolve complex client service issues
  • Technical aptitude with the ability to learn systems and processes quickly
  • Willingness to travel and work outside of normal business hours, as needed
  • Legally able to work in the United States

 

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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