Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.

Account Services Administrator

Client Services
435 Total Views


Lockton is currently seeking a high energy team player who thrives in a client focused environment, supported by leaders who are invested in Associate professional development. The Account Services Administrator is an ideal entry-level position for candidates seeking an opportunity to build a foundational knowledge of the Risk Management and Insurance field.  Lockton provides top-tier training for new hires and offers a defined career path for Associates interested in future growth opportunities. 


Primary responsibilities include but not limited to:

  • Effectively service Client accounts through active communication with internal and external teams with support from senior level staff
  • Maintain documentation of Client communications, existing issues, and provide effective resolution
  • Review and process policies and endorsements with a focus on accuracy of coverage, policy, content, and form completion
  • Evaluate proposal policies to ensure outlined criteria and standards are met
  • Assist in the renewal process by requesting and gathering enrollment, volume, benefit summary reports and financial reporting
  • Execute requested policy changes
  • Respond to and fulfill the requirements generated by the Renewal Assistance Program report
  • Perform data review and auditing for accuracy, completeness, and conformity to established procedures
  • Issue and process Client invoicing
  • Assist in the research of invoice and billing errors
  • Perform other responsibilities and duties as requested by leadership



The most qualified candidate will possess the following:

  • Bachelor’s degree or equivalent work experience (preferred)
  • Foundational knowledge of policy language and basic coverages is helpful
  • Working knowledge of Microsoft Office Suite (Outlook, Excel and PowerPoint)
  • Professional verbal and written communication skills with the ability to communicate at all levels of Associates/Clients
  • Excellent customer service skills (prior experience in a servicing and/or support role preferred)
  • Strong organizational skills, including time management and ability to prioritize responsibilities
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States


Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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