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Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development
  • 12-week paid parental leave
  • A huge emphasis on community involvement
  • Frequent athletic and wellness events
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!

Administrative Assistant

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The Administrative Assistant will provide administrative support to several sales Producers. In addition, this position also serves as reception on a fast-paced multi-line phone system.


Responsibilities include:

  • Provide administrative support to several sales Producers.
  • Meet regularly with Producers to receive and provide updates on assignments and projects.
  • Travel coordination — Arrangement and coordination of all phases of travel including: flight, hotel, car service, and other travel related tasks; Outlook calendar updates with travel information; tracking of travel records and itineraries; travel credit tracking.
  • Meeting and event coordination — schedule and arrange internal and external meetings utilizing email and appointments via Microsoft Outlook.
  • Coordinate special events including catering setup, guest coordination, audiovisual needs, and clean-up coordination after events.
  • Expense processing — responsible for all expense report related activities including tasks such as: receipt collection and follow up; preparation and submission of expense reports; and corporate credit card billing reconciliation.
  • Reception — answer and screen incoming calls, field and answer questions, refer callers to appropriate associate, or take messages.
  • Monitors team mailbox for Associate requests or concerns which may include: temperature, lights, restroom supplies, etc.: place service requests using property management web applications; follow-up on requests to ensure completion; communicates with team lead/property management to address any issues as needed.
  • Mail and package handling — responsible for opening, sorting, date-stamping, scanning/processing/delivering incoming mail and packages.
  • Ability to utilize: FedEx, UPS, USPS and various courier web applications, as well as the ability to learn Lockton specific applications.
  • General office — maintain cleanliness, order, and appearance of Lockton common areas including main breakroom, all kitchens, meeting rooms, and production/supply room.
  • Assists design team with projects as needed, including: laminating, freeing jams, changing toners and placing service requests on equipment.
  • Ability to perform copy and binding requests as needed.
  • Process associate requests for records that are off-site, on-site, as well as electronic: coordinate receipt and delivery to appropriate Associate; coordinate final disposition of records assuring secure and appropriate destruction or retention according to Lockton record retention schedule; ability to use vendor web applications and MS Access to maintain record database; pulls and prepares files for scanning. assists team lead with Lockton annual file purge event.
  • Assists Associates in reserving conference rooms and arranging for any needed supplies and equipment.
  • Clean, stock, and service the bar area.


  • Bachelor’s degree in a business-related field or equivalent education and/or experience.
  • Three to five years of previous administrative and/or sales support experience.
  • Above-average proficiency in the use of Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to handle fast-paced multi-line phone system.
  • Strong internal and external customer service skills, along with the ability to develop sound relationships.
  • Organizational and time management skills to prioritize workload and meet time sensitive deadlines required.
  • Results-oriented with the ability to change priorities as needed.
  • Above-average verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, representing Lockton in the highest professional manner.
  • Demonstrated ability to not disclose confidential information; along with precise and careful handling of critically sensitive and confidential documents.
  • Proven ability to work independently along with a strong ability to use good judgment in recognizing scope of authority and urgency.
  • Strong attention to detail.
  • Demonstrated ability to follow through, in a timely manner, on tasks to their completion.
  • Physical ability to: lift materials, boxes, and other items up to 50 pounds;
    Ability to stand for a majority of the day.
  • Walk with a quick pace.
  • Ability to kneel on hands and knees to free copy jams.

Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.

Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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