Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  


A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
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Client Services
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The Benefits Administrator is the dedicated service contact for a Lockton client. This individual is responsible for developing a strong working relationship with the client HR team, carriers, and Lockton team members. 

Core Duties:

  • Is an integral part of the client's HR team, providing key administrative support involving client written and verbal communications, employee communications and issue resolution, and client data management.
  • Supports the client with billing reconciliation.
  • Supports the client with meeting ongoing compliance obligations and interpreting and implementing new compliance obligations.
  • Supports the client with updating and delivering employee communications related to the benefits plan.
  • Supports the client with the HRIS system and ongoing updates and administration.
  • Develops a deep understanding of the clients’ benefits plan set-up, eligibility classes and contributions to assist with internal administration and employee questions.
  • Provides data analysis and financial analysis support to Lockton client team.
  • Performs benefits benchmarking that helps team to evaluate client benefits programs.
  • Provides key support involving vendor and client correspondence.
  • Resolves standard industry issues such as claims resolutions, billing discrepancies, eligibility issues and web technology.
  • Reviews and edits agreements and documents such as employee booklets and carrier contracts.
  • Develops a basic understanding of our clients’ business.
  • Meets regularly with team members to collect desired tasks and deadlines and provides team members with regular and consistent status updates as to current projects and deadlines.
  •  

Competencies:

  1. Time Management and Organization: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing.
  2. Analytical: Examines and interprets a wide variety of information and makes recommendations or decisions to help business achieve optimal results.
  3. Professionalism: Conducts oneself in a polite and respectful manner and demonstrates good judgment when dealing with internal and external clients.
  4. Client Focus: Practices Lockton’s motto, “We Live Service,” while serving Clients’ needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton.
  5. Reliability: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment.
  6. Communication: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed.
  7. Industry Knowledge: Stays current on issues impacting the industry by maintaining expertise in functional area.

 

Requirements:

  • Bachelor’s Degree in Business Administration or related field with emphasis in human resources administration, risk management or health policy preferred.
  • Two years of experience as a Benefits Administrator or Human Resources Support.
  • Highly proficient in the Microsoft product suite.
  • Ability to travel by automobile and aircraft.
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine.
  • Ability to work on a computer for a prolonged amount of time.
  • Ability to work outside of normal business hours as needed.
  • Legally able to work in the United States.

 

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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