Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
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  • Gathers claims activities and results, facilitating the resolutions of claims as needed
  • Functions as liaison between Clients and insurance carriers, advocating for the best outcome for the Client while respecting Insurance Carrier
  • Ensures the accuracy and completeness of claim forms
  • Reviews claim status, action plans, and reserves by applying advanced problem solving skills
  • Challenges adjusted as warranted, while advocating the best outcome for Client in accordance with Lockton Company service standard
  • Coordinates and perform cost containment surveys to evaluate Client’s existing cost management programs
  • Provides status reports to Clients, also ensuring internal Clients are well informed
  • Develops yearly service plans for each Client’s policy
  • Coordinates and attends regularly scheduled claims review meetings with Clients
  • Develops audit sheets, summarized findings and calculations with a writer report
  • Reviews loss history, providing recommendations to improve Client position
  • Researches industry trends and governmental regulations
  • Performs other responsibilities and duties as needed


  • Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience
  • Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs
  • Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices
  • Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Strong verbal and interpersonal communication skills required
  • Understands industry trends and governmental regulations
  • Ability to complete continuing education requirements as needed
  • Ability to attend company, department, and team meetings as required, including industry training sessions
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
  • Ability to efficiently organize work and manage time in order to meet deadlines
  • Ability to travel by automobile and aircraft
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
  • Ability to work on a computer for a prolonged amount of time
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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