Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
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  • Facilitates the claims process between Lockton clients and insurance carriers.
  • Receives claim information from clients and verifies current insurance coverage.
  • Reports claim information accurately and promptly to the appropriate insurance carrier on behalf of the client
  • Enters claim and coverage information into computer system
  • Manages the progress of claim until conclusion
  • Maintains communication with clients and insurance carriers; prepares status reports on critical claims for clients
  • Meets with Producer and Commercial Insurance Department Associates concerning claims progress.
  • Fields all questions and acts on requests concerning claim progress in a timely manner
  • Handles daily mail, paying special attention to checks/draft and items requiring immediate attention.
  • Protects the confidentiality of information learned by performing duties of the position.


  • Bachelor's degree in business or related field, or equivalent education and/or experience.
  • Firm working knowledge of commercial property/casualty coverages as they relate to the claim process.
  • Commercial claims experience required.
  • Ability to organize and prioritize heavy workload to meet deadlines, and to work under time pressure.
  • Ability to compile and analyze appropriate data.
  • Proficient with MS Office suite of software including Excel, Word.
  • Ability to complete continuing education requirements as needed
  • Ability to attend company, department, and team meetings as required, including industry training sessions
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
  • Ability to efficiently organize work and manage time in order to meet deadlines
  • Ability to travel by automobile and aircraft
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
  • Ability to work on a computer for a prolonged amount of time
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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