Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  


A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
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Claims
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SUMMARY

Lockton Affinity, LLC in Overland Park, Kansas is seeking a Claims Specialist, which will be responsible for the preparation and handling of property and casualty insurance claims.  The Claims Specialist works with customers, internal associates, and insurance carrier partners through the claims handling process.  

ESSENTIAL DUTIES AND RESPONSIBILITES 

  • Facilitates the inland marine claims process between Lockton Affinity clients and insurance carriers.
  • Receives claim information from clients and verifies current insurance coverage and determine if claim is covered.
  • Reports claim information accurately and promptly to the appropriate insurance carrier on behalf of the client.
  • Enters claim and coverage information into agency management system.
  • Manages the progress of claim until conclusion.
  • Maintains communication with clients and insurance carriers; prepares status reports on critical claims for clients.
  • Meets with Producer, Program Executive and Insurance Operations Department Associates concerning claims progress.
  • Prepares narrative for internal distribution regarding large losses.
  • Fields all questions and acts on requests concerning claim progress in a timely manner.
  • Handles daily incoming correspondence with a high level of attention to detail and address items requiring immediate attention.
  • Protects the confidentiality of information learned by performing duties of the position.

OTHER RESPONSIBILITIES:

  • Attend department meetings, educational workshops, program meetings.
  • Exhibit a positive “can-do” attitude and be flexible to changing work requirements.
  • Perform other work-related duties as assigned.

EDUCATION/EXPERIENCE/QUALIFICATIONS:

 

  • Bachelor's degree in business or related field, or equivalent education and/or experience.
  • Firm working knowledge of commercial property/casualty coverages as they relate to the claim process.
  • Commercial claims experience preferred.
  • Ability to organize and prioritize heavy workload to meet deadlines, and to work under time pressure.
  • Strong oral and written communication skills.
  • Ability to compile and analyze appropriate data.
  • Proficient with MS Office suite of software including Excel, Word.
  • Ability to complete continuing education requirements as needed.
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information.
  • Ability to efficiently organize work and manage time in order to meet deadlines.
  • Ability to identify and implement process improvements to optimize efficiency.
  • Ability to work on a computer for a prolonged amount of time.
  • Ability to work outside of normal business hours as needed.

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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