Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
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We are seeking a professional, self-motivated individual who is interested in providing office support for a fast-paced financial services firm in Boston, MA.  The Operations Assistant role is for someone who thrives working in a dynamic, changing environment and is eager to contribute to a growing office.  As the primary day-to-day office contact, the Operations Assistant must be customer service-oriented, dependable, flexible and have a willingness to learn. 

Reports to: Operations Manager



Office Services

  • Handle organizational and office support tasks
  • Respond to and assist with Associates’ requests
  • Work as on-site contact for service technicians and vendors
  • Manage all office equipment (printers, copiers, postage machines, etc.)
  • Maintain conference rooms and common areas

Building Services

  • Liaison to property management/building engineers for office needs and service requests


  • Liaison to Corporate IT/Telecom for system/equipment issues and ordering
  • Workstation and office set up for new hires

Front Desk support

  • Relieve receptionist for breaks and days off - answer phones, greet visitors, reserve conference rooms, add guests to security visitors’ list


  • Manage incoming packages
  • Handle outgoing mail (USPS, FedEx)
  • Printing/binding documents when needed


  • Maintain supply inventory
  • Order all supplies as needed  

Administrative support

  • Provide light admin support for Operations Manager
  • Assist with office expense invoice processing
  • Provide administrative support to Producers when needed
  • Other duties as assigned



  • Minimum high school diploma required
  • Minimum three (3) years’ experience as an office services/administrative professional or college graduate with prior office work experience  
  • Working knowledge of Microsoft Word and Outlook
  • Proficient in the use of technology (i.e. tech savvy)
  • Ability to manage multiple projects and requests with interruptions
  • Ability to follow oral and written instructions
  • Ability to write and communicate clearly
  • Should have a pleasant attitude with strong communication skills
  • Should be a self-starter who can work independently with minimal oversight
  • Should have good organizational skills

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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