Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
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Lockton Dunning Benefits is currently seeking a Pharmacy Analytics Manager, you will lead and oversee operations related to Pharmacy Analytics practice and provide guidance on data warehouse activities. Your team provides support for Pharmacy Benefit analytics to all lines of Health and Welfare assisting with RFP activities, reporting and reconciliations.

Our ideal manager will demonstrate – and model for the team – a high level of professionalism, an ability to embrace our friendly and ambitious culture, the capability to thrive in a fast-paced environment, and the flexibility to easily adapt to changing priorities. You will be an important contributor in the realization of our mission to revolutionize insurance to protect what matters. 

  • Manages day-to-day operations for intake and work assignment for RFPs, Reconciliations.
  • Drives relationship with Carriers for process enhancements and for setting expectations.
  • Coach, train and motivate teams to encourage their ambition to achieve quality objectives.
  • Maintain a fun, collaborative, creative and enthusiastic work environment.
  • Maintain a thorough understanding of the RFP process, PBM contract requirements, reconciliations and reporting requirements.
  • Meet established Quality Standards and help drive higher standards. 
  • Establishes base line for team performance and to improve productivity, timeliness and quality.
  • Maintains team documents, files, standards, operating procedures and guidelines.
  • Identify competing timelines and actively engage team members and cross functional teams to prioritize deliverables.
  • Conducts weekly sessions with team/series leads on all open projects and sets priorities.
  • Helps create strategic vision for data warehouse enhancements/improvements to serve Analytics needs.
  • Interface with strategic partners to address issues and trends.
  • Identify and create process improvements and maintain account team relationships.
  • Review, delegate and correspond to vendor requests and inquiries.
  • Maintain a high level of professionalism and sense of urgency to ensure client and account team expectations are consistently met.
  • Ensure that the team is an effective resource for the account teams and partners.
  • Perform other duties as assigned or requested.




  • Exemplary knowledge of Pharmacy Analytics coverage’s and services. 
  • Thorough understanding of PBM contracts and data concepts.
  • Proficiency in the use of Microsoft Word, Excel, SQL and PowerPoint.  MS Access experience desired.
  • Advanced knowledge of Healthcare payer financial analytics, data concepts, Statistical Analysis. Knowledge of data visualization.
  • Must have strong internal and external customer service skills, along with the ability to develop sound internal client relationships. 
  • Demonstrated ability to instill confidence and comfort with clients and representatives.
  • Must have strong verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy.
  • Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
  • Organizational and time management skills to prioritize workload and meet deadlines required. Must be results oriented with the ability to change priorities as needed.
  • Strong management and leadership skills.
  • Efficient in multi-tasking (managing workload and timeliness).
  • Self-motivated and a team player.
  • Adept at problem solving and making critical decisions.
  • Ability to interpret and implement company and state policies and processes.
  • Ability to grasp new and complex concepts.
  • Master’s Degree (preferred) not a requirement.
  • Minimum 5– 10 years of management experience in a customer service environment in a leadership role. 
  • Legal right to work in the United States.


Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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