Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.
A few reasons Associates love working at Lockton include:
- Opportunities for growth and advancement, including paid training and professional development.
- 12-week paid parental leave.
- An emphasis on community involvement and giving back.
- Frequent athletic and wellness events.
- Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
- We are uncommonly and perpetually independent.
Programs Administrator- National Accounts
The Program Administrator provides administrative and client support for the Programs team.
Position responsibilities
• Program Administrator is responsible for providing administrative and client support
• Serves as first line of contact for client service
• Assists in the renewal process-updating specifications and applications/exposure schedule to reflect changes during the year, and orders loss information where appropriate
• Ensures accuracy of information and helps manage and improve workflows and processes
• Follows policies and procedures to make the overall practice more efficient and effective
• Responsible for billing process (traditional and bulk bill), including oversight of IOS processes
• Client payment follow-ups
• Certificates of insurance (24-hour turnaround, including lender requests)
• Execute Surplus Lines filings, as needed
• Work with other internal departments for renewals, as needed
• ImageRight filing
• New mail processing
• Tracking carrier requests and endorsements, communicating with underwriting as needed
• Send invoices, policies, endorsements and other policy-related material to clients
• Assist with policy checking
• Assist with binding subjectivities, as needed
• Assist with various forms of policy reporting, as needed
• Comply with Lockton procedures and policies
• Protect the confidentiality of information learned by performing the duties of the position
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Perform other work-related duties, as assigned
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Position qualifications
• GED/High School Diploma required. The ideal candidate will possess a Bachelor’s degree in Business Administration or related field and/or years of experience equivalent
• General understanding of commercial property and casualty insurance preferred
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• High aptitude for accuracy in mathematical calculations
• Strong attention to detail and high degree of accuracy in data entry required
• Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required. Must be results-oriented with the ability to change priorities as needed
• Must have above-average verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy
• Legally able to work in the United States
This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.
Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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