Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.
Client Services
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The Senior Account Manager is one of the primary business contacts for Clients.  The Senior Account Management role has the following responsibilities:


  • Establishes, develops and maintains relationships with Clients, carriers and vendors
  • Demonstrates an understanding of the Clients’ business, strategic priorities, risk strategies and employee benefit needs
  • Oversees the servicing of a designated book of business as relating to marketing, claims and administration
  • Develops and presents plan and renewal terms to Client. This includes analyzing quotes, negotiating with carriers and presenting recommendations.
  • Monitor and research market trends, carrier product offerings and information that will increase their knowledge of the insurance industry, our clients and market verticals;
  • Monitors and aligns functional strategy to emphasize innovation, continuous improvement and anticipation of Client, Business and industry needs and trends
  • Plans for contingencies and demonstrates effective and timely decision making, using business knowledge and data to take appropriate risks
  • Proactive in communication, conflict management and managing program timelines
  • Recommends and implements potential enhancements or improvements to processes, products and /or policies
  • Demonstrates financial acumen through analysis, interpretation and presentation of data, to identify problems and solutions
  • Ability to serve as the account lead on less complex mid-market accounts under the supervision of an Advisor
  • Fosters an environment of learning, innovation, motivating others, intelligent risk-taking, knowledge sharing and commitment to Lockton’s vision and strategy



  • Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
  • Typically, 3 -7 years of Client services experience is required
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Strong verbal and interpersonal communication skills required
  • Demonstrates strong working knowledge and experience within brokerage industry
  • Understands industry trends and governmental regulations
  • Ability to complete continuing education requirements as needed
  • Ability to attend company, department, and team meetings as required, including industry training sessions
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
  • Ability to efficiently organize work and manage time to meet deadlines
  • Ability to travel by automobile and aircraft
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
  • Ability to work on a computer for a prolonged amount of time
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States


Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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