Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. Check out the latest insights from Lockton's experts.  

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
  • We are uncommonly and perpetually independent.

Senior Account Manager

Client Services
158 Total Views


Lockton Dunning Benefits is seeking a Senior Account Manager responsible for possessing and applying knowledge of industry trends and related regulations while servicing clients’ accounts in an innovative and efficient manner. This position will also develop and maintain favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards. 

  • Support a designated book of business as it relates to marketing, claims and administration of plan designs 
  • Research discrepancies, implement and resolve policy related issues 
  • Use discretion and independent judgment when analyzing industry trends and provides feedback to team 
  • Recommends and implements potential enhancements or improvements to processes, products, and/or policies 
  • Develop financial models and reports for Clients, provide interpretation and implication of analysis, as well as recommendations 
  • Responsible for creating and processing request for proposals (RFP’s) and any other client reports 
  • Conduct, create, and interpret benefit benchmarking studies, design plan comparison reports, and Client marketing materials 
  • Interpret Clients’ current plan and identifies and recommends opportunities to expand lines of coverage 
  • Participate in negotiations with carriers for new and renewal quotes 
  • Facilitate and oversee the processing of open enrollment and plan changes 
  • Establish and maintain relationships and interfaces with Clients, carriers, and other vendors 
  • Identify new markets for submission and seeks quote requests 
  • Research and understand industry trends, carrier product offerings, and emerging trends 
  • Understand governmental compliance/regulations to educate Clients 
  • Ability to perform all Account Manager job responsibilities, duties and expectations 




  • Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent 
  • Minimum 3 years of experience in insurance industry, specifically in employee welfare benefits 
  • Financial data analysis experience preferred (i.e. fully insured, self-insured, minimum premium, ASO) 
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) 
  • Strong verbal and interpersonal communication skills required 
  • Understands industry trends and governmental regulations 
  • Ability to protect confidential client and company information 
  • Ability to efficiently organize work and manage time to meet deadlines 


Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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