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Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development
  • 12-week paid parental leave
  • A huge emphasis on community involvement
  • Frequent athletic and wellness events
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!

Telemarketing Customer Service Representative

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As a Telemarketing Customer Service Representative for Mylo, you'll assist customers with acquiring personal lines insurance in an inbound/outbound call center. Our ideal team member will not only demonstrate a high level of professionalism but also the ability to embrace our culture, thrive in a fast-paces environment and adapt to changing priorities.

Our ideal candidate will:

Manage provided leads, schedule appointments, identify customer needs, and market appropriate products and services

Provide prompt, accurate, and friendly customer service.

Gain familiarity with insurance products, eligibility, and coverage options

Place outbound phone calls to customers who have requested insurance information

Collect and document information received through questionnaire

Communicate with customers in a clear, concise manner over the phone

Collaborate with various departments to streamline process and procedures to enhance customer experience.

Protect the confidentiality of information learned in performing the duties of the position


Flexibility to work Monday thru Friday with some Saturdays

Professional phone etiquette

Strong active listening skills and attention to detail

High technology proficiency and ability to quickly maneuver within multiple customer management systems

Proven flexibility in a dynamic, changing environment

Insurance License not required

Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.

Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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