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Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update


A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development
  • 12-week paid parental leave
  • A huge emphasis on community involvement
  • Frequent athletic and wellness events
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!
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Client Services
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Description:

  • Develop rapport and enhance the “team approach and service delivery to all existing accounts and prospective accounts.
  • Overall responsibility for unit performance including growth and persistency.
  • Allocate resources/assign cases and prospect projects within the unit.
  • Primary role in continued training, development and primary resource for team members.
  • Manage Associates and complete performance evaluations for unit (including salary and bonus review).
  • Assist Producer in sales opportunities to prospective clients.
  • Determine when Producer involvement is necessary in problem resolution.
  • Assist Producer in establishing and meeting target revenue goals for existing and new business.
  • Attendance of internal meetings/educational programs.
  • Participate in Management Team.
  • Work collaboratively with PBMs to manage RFPs for clients.
  • Work with clients to set a pharmacy strategy and help execute the strategy with the client’s pharmacy vendors.
  • Facilitate client service meetings.
  • Assist in review and accuracy of all vendor agreements.
  • Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors.

 

Qualifications:

  • Minimum of Bachelor’s Degree in business related field.
  • Minimum 15 years’ experience in the industry, specifically experience in PBMs or health plans.
  • Management experience preferred.
  • Excellent organization, communication and negotiation skills.
  • Excellent computer skills, including word processing and spreadsheet expertise.
  • A complete working knowledge of pharmacy benefits in multiple product lines (i.e. Medicare, Medicaid, commercial Health Plan, employer).
  • Complete working knowledge of differing financial arrangements and products available to clients
  • Must be knowledgeable on compliance requirements and federal legislation.
  • Must be available for travel and willing to accept responsibility for client/vendor entertainment.

 

Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.


Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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